TSecretary

  • The Concept – TSecretary

Tranzcript offers dedicated secretaries working for clients. This model has proven very popular in all sectors where the TSecretaries now do much more than typing. They utilize client’s precedents, templates and where available they do time recording, billing, form filling and save directly into the client document / case management system with ability to print directly on to client’s printer.


  • Service Capabilities

  • Transcription
  • Document Preparation from Templates
  • Contract Documents Editing and Formatting
  • Time Tracking
  • Research
  • Coding

Advantages

We provide permanently dedicated staff to all our clients. As a result the customer gains consistency, flexibility and peace of mind in terms of service. A typical cost saving of approximately 50% is achieved in the BPO sector (basic services) while maintaining or increasing the productivity levels.

Flexibility

Our aim is to provide the maximum flexibility to our clients. This could include additional ad-hoc services, over-time by our staff and flexibility of working through the holidays. These services can be made available to our clients as and when they are required

Cost Effectiveness

We aim to reduce the costs of our clients by a fraction of what they originally incur. In most cases this could mean a reduction by approximately 50%. To find out how we can save you money please contact our sales team.

High Efficiency

We aim to provide high efficiency together with increased productivity. This is achieved by hiring the appropriate, efficient and dedicated staff at our off-shore branches. Profiles of the staff are made available to our clients for them to select the staff of their choice and needs.

Tailor Made Services

To cater to all the needs of our clients we also provide tailor made services. Please contact our sales team to find out how we could suit your needs

Unique Concept

We pride ourselves for developing an unmatched concept which is hardly practised by any of our competitors. Tranzcript was formed by professionals of the industry, whom we provide services to. The end result is the service model which works best for them and now for all our customers. Tranzcript does not believe in a pool of staff which switch every time the customer submits a job. We provide dedicated staff for almost all the areas we cover, so you are assured of the same level of service every time.

Customer Focused Services

We provide permanently dedicated staff to all our clients. As a result the customer gains consistency, flexibility and peace of mind in terms of service. We encourage a good working relationship between our clients and the staff to create a scenario where the client feels that the staff is placed in their own offices. This also gives our staff the opportunity to get accustomed to the work style of our client.